Raja Poultry Farm (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application, online portal, and related services.
1. Information We Collect
When you use our services, we may collect the following information:
- Personal Information: Name, phone number, email address, and delivery/pickup details.
- Order Information: Items purchased, order history, and payment details (processed securely through third-party payment providers).
- Device Information: Mobile device type, operating system, and app usage statistics (used for performance improvements).
2. How We Use Your Information
We use the collected information to:
- Process and manage your orders.
- Provide customer support.
- Communicate important updates regarding your orders, pickup points, and services.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share limited data with:
- Payment processors to complete transactions.
- Service providers who help us operate our app and services.
- Authorities, if required by law.
4. Data Security
We take appropriate technical and organizational measures to safeguard your information. All payment transactions are encrypted and handled securely by authorized providers.
5. Data Retention
We retain your information only as long as necessary to:
- Fulfill your orders,
- Provide services, or
- Meet legal obligations.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to your information.
- Request deletion of your account and data, subject to legal requirements.
To exercise these rights, contact us using the details below.
7. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect information from children.
8. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be reflected here with a revised “Effective Date.” We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
Phone: +91 95145 79959 (Call/WhatsApp)
Email: rajanattukoli@gmail.com